TELECOM
When telecommunications is your business, you better have your headsets together. The telecom industry has a front row seat to the impact technology has on office environments …
When telecommunications is your business, you better have your headsets together. The telecom industry has a front row seat to the impact technology has on office environments …
Browse Avaya telephone systems and feature-rich, high audio quality business phones. Explore a range of models that suit employees at every level.
Learn how the easy setup and enterprise-class features make Aruba Instant wireless LANs the fastest controller-less solution out there.
Server virtualization has been and continues to be a top IT priority for good reasons like improving infrastructure manageability, lowering TCO, and improving business continuity and disaster recovery capabilities. In IT’s quest to virtualize more workloads, however, videoconferencing has remained
UNDERSTANDING VIRTUALIZED VIDEOCONFERENCING Read More »
Monday released a new contact center product for small and mid-size enterprises that don’t need the hefty features, or expenses, of their larger counterparts.
AVAYA RELEASES TURNKEY CONTACT CENTER FOR SMALL, MIDSIZE ENTERPRISES Read More »
Since the Wi-Fi Alliance introduced and certified 802.11n, Wi-Fi has become widely recognized as the primary edge connection for organizations world-wide. A 2007 Burton Group report entitled “The end of Ethernet” accurately predicted Wi-Fi taking over from wired Ethernet as the de-facto standard in modern networks.
Top applications for 802.11ac Gigabit Wi-Fi Read More »
Better manage your business with real-time monitoring. While the Cradle to Grave view and Chronicall’s detailed reports allow you to see call data after calls have ended, the Realtime module uses live data about your agents,
With the Recording Library module, the calls you record with Avaya’s Voicemail Pro will be automatically cataloged and ready to listen to from within the Cradle to Grave interface. Finding your recorded calls has never been so simple.
Xima Recording Library Read More »
If you need to find unique report information that isn’t covered by our Standard Reports, the Custom Reports module will give you the tools you need to discover it.
Avaya is pleased to introduce Collaborate NOW!, a promotion specifically created for Avaya customers that own previous releases of Avaya Aura® Communication Manager, DEFINITY® systems and Communication Server 1000.
Avaya Collaborate NOW! Read More »