Is Managed IT services Right for Your Business?
Hiring a Managed Service Provider (MSP) gives your business an edge up as opposed to hiring a singular staff person.
If you do not currently have IT support but have IT concerns then an Managed Service Provider, like PGH Networks, will provide you with a team of people you can rely on utilizing our Fully Managed Services. We get to know your business and are collectively able to give you consistent, reliable, and well-rounded expert level IT support.
Let PGH Networks take care of your technology equipment.
We’ll make sure nothing breaks down or falls apart. Receive 24/7 support from expert technicians who provide quick and permanent solutions. We proactively monitor systems to fix potential issues before they become a problem.
What Can you Expect when Hiring PGH Networks?
To start the process, we have an initial meeting. Our goal at this point is to understand your needs and expectations and to introduce you to our process.
From there, we move into the discovery process, which includes a member from our sales team, as well as a vCIO. Our vCIO will perform an audit to make sure we understand all your technology needs and alert you of any red flags we’ve found.
My company has been working with PGH for a few years now and our operations are far more streamlined now. The PGH team does very well to point out where we can improve our technology needs and is able to put things in laymen's terms for us. Their techs are also very helpful when one of our employees need tech support.
My company has been working with PGH Networks since 2019 and without them, we would still be in the '90s when it comes to technology! Because of their proactive approach with us, we were able to smoothly transition to a more WFH environment through the 2020 pandemic. Today, we are constantly reviewing and ensuring that our technology is meeting our needs and keeping our company and client data safe, as security is a huge priority for us! I would recommend PGH Networks to ANYONE in need of managed services!
Our company has worked with PGH for about four years, and they are always professional and responsive. I appreciate that they consider our specific needs and provide solutions geared to us. They're easy to work with, take time to explain things in a way that a non-technical person can understand, and help to keep our network running smoothly. They are genuine and personable people, which is also a plus!
PGH is a reputable IT company and very professional. My company works with them and every time I put in a ticket the response is timely and efficient. Can't recommend them enough to others that struggle with their support. PGH is the way to go. Keep up the great work!
I began working with PGH Networks back in May. I can't. say enough good things about how they've supported my small business logistics and any troubleshooting that has come along the way; they're my righthand tech assistant! Timely, efficient, and take the burden(s) off of me!
I'm genuinely impressed with PGH Network’s dedication and prowess in the IT sector. As a Pittsburgh native, it's exhilarating to watch a local company expand at such a swift pace, especially in the fast-evolving world of tech. Their MSP fully managed services are second to none, ensuring our systems run smoothly and efficiently.Their team is always on the ball, anticipating issues before they arise and addressing concerns with lightning speed. They maintain a professional yet personal touch, reminding us that behind the screens are real people who genuinely care about our success.Kudos to PGH Networks for elevating Pittsburgh's IT scene! If you're in search of a reliable and proficient IT partner, look no further👍🏾👍🏾
My company has worked with PGH Networks over the past ten years on many successful projects. They have a great leadership team that works diligently on the customer's behalf. Their staff is knowledgeable and responsive. They have the expertise to tailor an IT solution specific to your company's needs. I highly recommend PGH Networks. You will enjoy working with them.
We have just recently started working with PGH Networks and are 100% satisfied with the switch. Whether it’s tech support, sales rep or help desk, the entire team has been great to work with.
My name is Andy and I work for a small law firm as the sole IT mngr. Our company has worked with PGH for almost 2 years now and the service has been excellent. In my opinion, PGH is the model IT company that other IT companies should mimic as far as the nature of everything goes. Keep up the great work PGH!
Our company has worked with PGH Networks for the past 5 years. As we have grown, PGH has been there every step of the way ensuring all IT is in place. From setting up new employees and trainings to installing the tech in our new offices, PGH provides (and excels at) a multitude of services. They also have quick response times, offer excellent suggestions and feedback, "dummy proof" complicated processes, and are genuinely great to work with. We appreciate our partnership with the PGH team and know we are a valued customer. I would highly recommend their services to any company looking for exceptional service for their IT.
PGH has been a excellent partner with us for several years now. Our two organizations have grown alongside one another for about 5 years and it has helped open up several avenues for our operations. Partnering with PGH and using their IT consulting expertise has given us advancements in our IT that has allowed us to streamline processes without the burden of maintaining up to date IT systems. On several occasions we have been able to us their IT consulting skills to better technologies across multiple offices with ease. Their customer services and response to any issues has be excellent with very knowledgeable staff and great workflow. PGH comes highly recommended in both IT consulting!
I usually don’t write reviews but truthfully the best business decision I’ve made was enlisting the expertise of PGH Networks. We started with them upgrading our phone system in my optometric office making my staff very happy and more efficient. PGH Networks upgraded our server and they are gradually replacing old computers to be more secure and HIPAA compliant. I have found every employee from sales staff to technicians to be very polite, honest and knowledgeable. They are “tech geeks” who realize they work to help ensure their client’s livelihood. The PGH Networks team, on numerous occasions in the past two years have quickly and efficiently intervened when we’ve had difficulties with our wireless internet connections, and networking our diagnostic instruments. They have saved my office from many days of what would have been lost revenues and disgruntled patients. Thank you Derrick, Mike, Dillon, Jeremy, Gabby, Tony and everybody at PGH Networks for helping me succeed, and for relieving this Boomer’s anxiety about keeping up with technology.
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