Security Awareness Training in Pittsburgh

Most breaches at Pittsburgh small and mid-market companies do not start with a zero-day exploit. They start with an employee clicking a well-crafted email, approving a fake multifactor prompt, or pasting sensitive customer data into a public AI chatbot. Security awareness training in Pittsburgh is how you close that gap, and it only works when the program is continuous, measurable, and tuned to the way your team actually works. PGH Networks runs that program for companies across Allegheny, Washington, Butler, Beaver, and Westmoreland counties as part of a broader cybersecurity practice.

Generic, once-a-year video modules do not change behavior. What changes behavior is a steady drumbeat of short lessons, realistic phishing simulations against your actual users, and a reporting loop that shows leadership which departments are improving and which need coaching.

A security awareness program that cannot show measurable behavior change per department is a compliance checkbox, not a control.

Who this program is built for

We build security awareness training in Pittsburgh for organizations between roughly 20 and 500 employees where one careless click can trigger a wire fraud loss, a HIPAA breach notification, or a stalled DoD contract. That includes medical practices and specialty clinics in the South Hills and Monroeville corridor, manufacturers and machine shops along the Mon Valley, professional services firms downtown and in the Strip, and defense-adjacent suppliers in Cranberry and Coraopolis working toward CMMC Level 2.

If your cyber insurance renewal now requires documented user training, or if a client questionnaire is asking about phishing simulation frequency and reporting, this program is designed to answer both cleanly.

What's included in security awareness training in Pittsburgh

The core program is a continuous 12-month curriculum, not a one-time class. New hires get onboarded into a baseline track within their first week. Existing staff receive short modules (typically three to five minutes) on a monthly cadence, with content assigned by role — finance and executive assistants get heavier coverage on wire fraud and business email compromise, clinical staff get PHI-handling and device hygiene, engineering gets source code and credential hygiene.

Phishing simulations run at least monthly and escalate in sophistication over the year, starting with obvious lures and moving to targeted, context-aware pretexts that reference real vendors, benefits enrollment windows, or Pittsburgh-specific events. Users who click land on a short just-in-time coaching page rather than a public shaming. Repeat clickers get flagged for manager review and additional coaching.

Underneath the training itself, we operate the plumbing: policy distribution and attestation (acceptable use, remote work, AI use), quarterly reporting to leadership with department-level risk scores, and evidence packages formatted for auditors under HIPAA, NIST 800-171, and SOC 2. That evidence layer is what makes the program pass a real assessment instead of just a vendor demo.

AI-era threats your training has to cover now

Most awareness curricula on the market were written before generative AI was on every desktop. That gap is where breaches are moving. Deepfake voice calls impersonating a CFO or a client are now cheap to produce. Prompt-injection attacks hidden in inbound documents can quietly exfiltrate data through Copilot. Employees paste customer lists, contracts, and source code into consumer chatbots because no one told them not to.

TL;DR: If your training does not cover deepfakes, shadow AI, and safe use of Microsoft 365 Copilot, it is already out of date.

Our curriculum includes modules on verifying voice and video requests out-of-band, recognizing prompt-injection lures, and safe usage patterns inside Microsoft 365 Copilot and other sanctioned tools. We pair the training with a written acceptable-use policy for AI, developed alongside our AI advisory team, so employees know what tools are approved, what data can go into them, and where the hard lines are. For clients with a mature AI-workflows practice, we tailor role-based modules to the specific internal tools they use daily.

Why Pittsburgh companies choose PGH Networks

Plenty of vendors will sell you a license to a training platform and walk away. That is not the same as a program. We run the platform, tune the phishing campaigns to your industry, chase down non-completers, brief your leadership team, and translate the results into your compliance evidence and cyber-insurance attestations.

Because we also handle managed IT, endpoint protection, and MDR for many of the same clients, the training program does not sit in a silo. When a user reports a suspicious email through the Outlook button, it lands in the same queue as our security operations work, gets triaged, and — if it is a real campaign — feeds back into the next simulation. When a new employee is provisioned in Microsoft 365, they are automatically enrolled in the right training track. That integration is hard to get from a standalone training reseller, and it is where our vCIO and IT strategy engagements typically start delivering measurable risk reduction.

We are based in the Pittsburgh metro and serve clients within about 75 miles of 15220, which means we can be on-site in Cranberry, Greensburg, Washington, or Downtown when a real incident requires it — not just a support ticket.

Start your training program

If you want a baseline phishing test and a walkthrough of what a 12-month program would look like for your team, we can usually schedule that within a week. Call 724.888.7007 or reach us through the contact form and ask for a security awareness training assessment.