Avaya Aura Unified Communications

Platform and Infrastructure
This flexible and scalable portfolio of call and feature servers includes our flagship Avaya Aura®, SIP-based session management solutions, PBX systems, gateways, and servers—everything required to build an enterprise architecture for business communication and collaboration.

Avaya Aura Platform

Avaya Aura ® Platform is our core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises.
Leveraging a revolutionary SIP architecture, Avaya Aura Platform simplifies complex communications networks, reduces infrastructure costs, and quickly delivers voice, video, messaging, presence, and web applications to users in every location.

Avaya Aura Platform users have always-on access to advanced communications services and applications. With Avaya Aura Platform, people—not technology—drive collaboration experiences. Use the capabilities to enhance customer access, improve employee efficiency, and lower your communications TCO. Avaya is focused on creating the most collaborative, barrier-free business environments and unified solutions with:

Industry leading flexibility, scalability and reliability
Cost savings derived from simplified usage and access
Open standards and third party solutions integration
Migration paths defined for the unique needs of an enterprise

Providing choice and flexibility, Avaya Aura Platform can be deployed as:

An appliance on our designated Common Server platforms
A virtualized solution—the Avaya Aura® Virtualized Environment leverages VMware and customer-provided servers
A Collaboration Pod, where we combine a best-of-breed server, storage, virtualization, and networking components in an easy-to-order, easy-to-deploy, and ready-to-operate package
A turnkey solution for midsize businesses—the Avaya Aura Solution for Midsize Enterprise pre-loads Avaya Aura core components on a Common Server for our clients with fewer than 2,400 users

Avaya offers licensing bundles designed for how and where people work. Avaya Aura® Suite Licensing lets businesses mix and match licenses for Avaya Aura and Unified Communications applications to support business requirements like mobile collaboration, BYOD, and desktop video. Avaya also offers individual application licenses a la carte.

Avaya Aura Virtualized Environment

Avaya Aura® Virtualized Environment offers an alternative to running Avaya Aura core applications on dedicated servers. Avaya Aura applications are approved by VMware as ready for integration into any VMware compatible network.
Avaya Aura applications are supported on VMware as virtual appliances. Our downloadable, VMware-compatible OVA files let enterprises integrate full-capability Avaya Aura applications on their own hardware and VMware operating systems. Choose server-based applications, virtual appliances, or a combination of solutions:

Avaya Aura® Appliance Model
Avaya Aura® can always be purchased as a turnkey solution on Avaya Common Server platforms. Avaya provides individual server models, optimized for each application, for enterprises preferring that Avaya provide the server hardware for their solutions. However, Avaya Aura Virtualized Environment meets the scale, performance, and reliability standards of the Avaya Aura appliance model in a virtualized solution. Avaya Aura Virtualized Environment combines the reliability and robust features of Avaya Aura with the diagnostics capabilities of VMware vCenter.

Avaya Collaboration Pod
The Avaya Aura Virtualized Environment can also be deployed as an Avaya Collaboration Pod, where we combine a best-of-breed server, storage, virtualization, and networking components in an easy-to-order, easy-to-deploy, and ready-to-operate package. The Collaboration Pod for Avaya Aura Virtualized Environment includes installed VMware operating software, VMware licenses, and a unified communications platform pre-tested by Avaya.

Migration Path
For existing Avaya customers, Avaya Aura Virtualized Environment offers an efficient, simplified path to migrate to the latest Avaya Aura release. For any enterprise, Avaya Aura Virtualized Environment offers an efficient implementation and full Unified Communications solution.
Licensing
Avaya offers licensing bundles designed for how and where people work. Avaya Aura® Suite Licensing lets businesses mix and match licenses for Avaya Aura and Unified Communications applications to support business requirements like mobile collaboration, BYOD, and desktop video. Avaya also offers individual application licenses a la carte.

Aaron Gates

15:21 12 Sep 23

My company has been working with PGH for a few years now and our operations are far more streamlined now. The PGH team does very well to point out where we can improve our technology needs and is able to put things in laymen's terms for us. Their techs are also very helpful when one of our employees need tech support.

Samantha Dvorchak

15:17 12 Sep 23

My company has been working with PGH Networks since 2019 and without them, we would still be in the '90s when it comes to technology! Because of their proactive approach with us, we were able to smoothly transition to a more WFH environment through the 2020 pandemic. Today, we are constantly reviewing and ensuring that our technology is meeting our needs and keeping our company and client data safe, as security is a huge priority for us! I would recommend PGH Networks to ANYONE in need of managed services!

Tracy

14:33 12 Sep 23

Our company has worked with PGH for about four years, and they are always professional and responsive. I appreciate that they consider our specific needs and provide solutions geared to us. They're easy to work with, take time to explain things in a way that a non-technical person can understand, and help to keep our network running smoothly. They are genuine and personable people, which is also a plus!

Jessica Haluska

18:03 11 Sep 23

PGH is a reputable IT company and very professional. My company works with them and every time I put in a ticket the response is timely and efficient. Can't recommend them enough to others that struggle with their support. PGH is the way to go. Keep up the great work!

jamie lindeman

00:09 25 Aug 23

I began working with PGH Networks back in May. I can't. say enough good things about how they've supported my small business logistics and any troubleshooting that has come along the way; they're my righthand tech assistant! Timely, efficient, and take the burden(s) off of me!

Chuck Cooper III

16:46 16 Aug 23

I'm genuinely impressed with PGH Network’s dedication and prowess in the IT sector. As a Pittsburgh native, it's exhilarating to watch a local company expand at such a swift pace, especially in the fast-evolving world of tech. Their MSP fully managed services are second to none, ensuring our systems run smoothly and efficiently.Their team is always on the ball, anticipating issues before they arise and addressing concerns with lightning speed. They maintain a professional yet personal touch, reminding us that behind the screens are real people who genuinely care about our success.Kudos to PGH Networks for elevating Pittsburgh's IT scene! If you're in search of a reliable and proficient IT partner, look no further👍🏾👍🏾

Thomas Fry

17:08 31 Jul 23

My company has worked with PGH Networks over the past ten years on many successful projects. They have a great leadership team that works diligently on the customer's behalf. Their staff is knowledgeable and responsive. They have the expertise to tailor an IT solution specific to your company's needs. I highly recommend PGH Networks. You will enjoy working with them.

Matthew Gaus

12:42 20 Jul 23

We have just recently started working with PGH Networks and are 100% satisfied with the switch. Whether it’s tech support, sales rep or help desk, the entire team has been great to work with.

Pro Core

14:23 20 Aug 21

My name is Andy and I work for a small law firm as the sole IT mngr. Our company has worked with PGH for almost 2 years now and the service has been excellent. In my opinion, PGH is the model IT company that other IT companies should mimic as far as the nature of everything goes. Keep up the great work PGH!

Advanced Home Health

19:27 20 Feb 20

Our company has worked with PGH Networks for the past 5 years. As we have grown, PGH has been there every step of the way ensuring all IT is in place. From setting up new employees and trainings to installing the tech in our new offices, PGH provides (and excels at) a multitude of services. They also have quick response times, offer excellent suggestions and feedback, "dummy proof" complicated processes, and are genuinely great to work with. We appreciate our partnership with the PGH team and know we are a valued customer. I would highly recommend their services to any company looking for exceptional service for their IT.

Clark Hoopes

14:46 18 Feb 20

PGH has been a excellent partner with us for several years now. Our two organizations have grown alongside one another for about 5 years and it has helped open up several avenues for our operations. Partnering with PGH and using their IT consulting expertise has given us advancements in our IT that has allowed us to streamline processes without the burden of maintaining up to date IT systems. On several occasions we have been able to us their IT consulting skills to better technologies across multiple offices with ease. Their customer services and response to any issues has be excellent with very knowledgeable staff and great workflow. PGH comes highly recommended in both IT consulting!

Aj Pinter

23:50 21 Nov 19

I usually don’t write reviews but truthfully the best business decision I’ve made was enlisting the expertise of PGH Networks. We started with them upgrading our phone system in my optometric office making my staff very happy and more efficient. PGH Networks upgraded our server and they are gradually replacing old computers to be more secure and HIPAA compliant. I have found every employee from sales staff to technicians to be very polite, honest and knowledgeable. They are “tech geeks” who realize they work to help ensure their client’s livelihood. The PGH Networks team, on numerous occasions in the past two years have quickly and efficiently intervened when we’ve had difficulties with our wireless internet connections, and networking our diagnostic instruments. They have saved my office from many days of what would have been lost revenues and disgruntled patients. Thank you Derrick, Mike, Dillon, Jeremy, Gabby, Tony and everybody at PGH Networks for helping me succeed, and for relieving this Boomer’s anxiety about keeping up with technology.

Avaya Aura Unified Communications

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