Quarter 1 2022 Newsletter

One of the challenges that many businesses face is finding the right fit for talent, someone who embodies the same work ethic and values the company is built upon. We have been fortunate to find not one but four new team members that fulfill those requirements and we think you are going to like them as much as we do! [Pictured left to right] Please help us welcome:

Greg Gavin, Senior Voice Engineer
Howard Shacklock, Help Desk Technician
Lauren Suski, Help Desk Technician
Dylan Burns, Help Desk Technician

Continuing education and certification are essential in the IT industry, especially for PGH Networks. We always encourage our team members to keep learning and achieving new certifications because this betters them professionally and provides our clients with assistance from a more knowledgeable IT Expert.

That being said, growth goes hand-in-hand with education, so it is no surprise that as we added new members to our team, some of our existing members grew to a new positions.

Please help us congratulate Andrew, Jeremy, Joe, and Josh on transitioning to new roles! [Pictured left to right]

Andrew Arlick: from Help Desk Technician to Dispatcher

Jeremy Nusser: from Sr. Systems Administrator to Help Desk Team Lead

Joe Hirschmann: from Dispatcher to Procurement Manager

Josh Dorn: from Help Desk Technician to White Glove Technician

The feedback we received from social media and our clients regarding the webinars we hosted in 2021 was phenomenal, so we’ve decided to keep the ball rolling! Our goal this year is to provide you with valuable information that will help your business grow and evolve. The topics will range from technology, cybersecurity, business coaching, best practices for HR, and many more. A business is more than IT and we want to provide you with as much knowledge to be successful! If you have not had the chance to check out our webinars the past few months, please head over to our YouTube Channel to watch them all, and don’t forget to Subscribe to our channel!

” Improving Your Back up & Disaster Recovery in 2022″ Watch Now

“Microsoft’s New Commerce Experience, How It Will Affect Your Business Per Seat Watch Now

“7 Fast Tracking Skills for Becoming A More Effective Executive”Watch Now

Don’t forget to Subscribe to our channel!

For the second consecutive year, we have been named one of Pittsburgh’s Best Places To Work. It is an honor to have received this award, and we take great value in knowing our team members are what made it possible. Thank you to our PGH Team and congratulations to all fellow awardees! “We do not use the term co-worker, but everyone organically calls each other teammates, and that is exactly how the company runs, no matter the role.”- PGH Teammate

The Pittsburgh Penguins also recognized us on February 20th for “Tech Night” at PPG Paints Area. The game ended as a 4-3 loss for the Pens to the Carolina Hurricanes, but we still had a great time celebrating the evening. Thanks, Pens!

PARTNERSHIP

Depending on your company’s size and industry, your IT challenges will differ – which is why we offer our services on a Fully-Managed to Co-Managed scale. While some businesses may need us to become their entire IT department, others may require us to provide additional support to their existing staff. Contact us today to find out how we can unlock the full potential of your business! – CONTACT US

CURRENT OPENINGS

Are you interested in joining our team and unlocking your full potential? Check out our current openings today if you are a career-minded individual with the right attitude, team focus, and desire to learn. – APPLY TODAY

Aaron Gates

15:21 12 Sep 23

My company has been working with PGH for a few years now and our operations are far more streamlined now. The PGH team does very well to point out where we can improve our technology needs and is able to put things in laymen's terms for us. Their techs are also very helpful when one of our employees need tech support.

Samantha Dvorchak

15:17 12 Sep 23

My company has been working with PGH Networks since 2019 and without them, we would still be in the '90s when it comes to technology! Because of their proactive approach with us, we were able to smoothly transition to a more WFH environment through the 2020 pandemic. Today, we are constantly reviewing and ensuring that our technology is meeting our needs and keeping our company and client data safe, as security is a huge priority for us! I would recommend PGH Networks to ANYONE in need of managed services!

Tracy

14:33 12 Sep 23

Our company has worked with PGH for about four years, and they are always professional and responsive. I appreciate that they consider our specific needs and provide solutions geared to us. They're easy to work with, take time to explain things in a way that a non-technical person can understand, and help to keep our network running smoothly. They are genuine and personable people, which is also a plus!

Jessica Haluska

18:03 11 Sep 23

PGH is a reputable IT company and very professional. My company works with them and every time I put in a ticket the response is timely and efficient. Can't recommend them enough to others that struggle with their support. PGH is the way to go. Keep up the great work!

jamie lindeman

00:09 25 Aug 23

I began working with PGH Networks back in May. I can't. say enough good things about how they've supported my small business logistics and any troubleshooting that has come along the way; they're my righthand tech assistant! Timely, efficient, and take the burden(s) off of me!

Chuck Cooper III

16:46 16 Aug 23

I'm genuinely impressed with PGH Network’s dedication and prowess in the IT sector. As a Pittsburgh native, it's exhilarating to watch a local company expand at such a swift pace, especially in the fast-evolving world of tech. Their MSP fully managed services are second to none, ensuring our systems run smoothly and efficiently.Their team is always on the ball, anticipating issues before they arise and addressing concerns with lightning speed. They maintain a professional yet personal touch, reminding us that behind the screens are real people who genuinely care about our success.Kudos to PGH Networks for elevating Pittsburgh's IT scene! If you're in search of a reliable and proficient IT partner, look no further👍🏾👍🏾

Thomas Fry

17:08 31 Jul 23

My company has worked with PGH Networks over the past ten years on many successful projects. They have a great leadership team that works diligently on the customer's behalf. Their staff is knowledgeable and responsive. They have the expertise to tailor an IT solution specific to your company's needs. I highly recommend PGH Networks. You will enjoy working with them.

Matthew Gaus

12:42 20 Jul 23

We have just recently started working with PGH Networks and are 100% satisfied with the switch. Whether it’s tech support, sales rep or help desk, the entire team has been great to work with.

Pro Core

14:23 20 Aug 21

My name is Andy and I work for a small law firm as the sole IT mngr. Our company has worked with PGH for almost 2 years now and the service has been excellent. In my opinion, PGH is the model IT company that other IT companies should mimic as far as the nature of everything goes. Keep up the great work PGH!

Advanced Home Health

19:27 20 Feb 20

Our company has worked with PGH Networks for the past 5 years. As we have grown, PGH has been there every step of the way ensuring all IT is in place. From setting up new employees and trainings to installing the tech in our new offices, PGH provides (and excels at) a multitude of services. They also have quick response times, offer excellent suggestions and feedback, "dummy proof" complicated processes, and are genuinely great to work with. We appreciate our partnership with the PGH team and know we are a valued customer. I would highly recommend their services to any company looking for exceptional service for their IT.

Clark Hoopes

14:46 18 Feb 20

PGH has been a excellent partner with us for several years now. Our two organizations have grown alongside one another for about 5 years and it has helped open up several avenues for our operations. Partnering with PGH and using their IT consulting expertise has given us advancements in our IT that has allowed us to streamline processes without the burden of maintaining up to date IT systems. On several occasions we have been able to us their IT consulting skills to better technologies across multiple offices with ease. Their customer services and response to any issues has be excellent with very knowledgeable staff and great workflow. PGH comes highly recommended in both IT consulting!

Aj Pinter

23:50 21 Nov 19

I usually don’t write reviews but truthfully the best business decision I’ve made was enlisting the expertise of PGH Networks. We started with them upgrading our phone system in my optometric office making my staff very happy and more efficient. PGH Networks upgraded our server and they are gradually replacing old computers to be more secure and HIPAA compliant. I have found every employee from sales staff to technicians to be very polite, honest and knowledgeable. They are “tech geeks” who realize they work to help ensure their client’s livelihood. The PGH Networks team, on numerous occasions in the past two years have quickly and efficiently intervened when we’ve had difficulties with our wireless internet connections, and networking our diagnostic instruments. They have saved my office from many days of what would have been lost revenues and disgruntled patients. Thank you Derrick, Mike, Dillon, Jeremy, Gabby, Tony and everybody at PGH Networks for helping me succeed, and for relieving this Boomer’s anxiety about keeping up with technology.

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